We have a free plan and design service which starts with a visit to your home by one of our professional designers who will create a Design Brief. This is a no-obligation appointment to find out what you would like have in your home. We help you to define your ideas and put them in a format that we can take and create your perfect environment. During this appointment we will ask a variety of questions and take measurements, so this is simply a fact finding visit and is not an opportunity to sell.
Once the Design Brief has been written we will write to you to confirm our understanding of your requirements. Once you agree we can then work on producing some ideas and drawings of what the room will look like.
If you are happy with our ideas we can provide you with a price, if not, we can amend until you are happy with the design.
We are experts in our field and are aware of all the latest trends, technologies and design possibilities. Whether you wish for a more functional environment, an updated design, better quality furniture & services or simply to update on a limited budget, we can cater to your needs. Our designer will take care of everything and be your point of contact throughout every step of the project, giving you complete peace of mind.
We 3D and CAD software to create a computer generated image of how your chosen room will appear; giving you the chance to see it from all angles and to discuss ideas. We take into account your tastes, ideas, interests and your budget, as well as the space you have and the appliances you need.
With the structure agreed, we can begin to explore ways of personalising your home. We have a great deal of choice to make your home unique, including a huge array of furniture, components, worktops, innovative appliances, ingenious storage solutions, lighting, flooring and tiling.
Because tastes and budgets vary from person to person, our ranges offer an abundance of choice; whether you are looking for traditional homeliness or contemporary design, classic styles or the latest trends. Unlike other retailers, our service is designed to cater to your individual tastes and needs. As a result, every customer is unique to us.
We have an established, well trained, skilled, dedicated team, they are all employed and we don't use sub-contractors. The benefit to you is that they we do the best job possible upholding the companies great reputation. Our experts who know our products inside out, are the ones who can be trusted to fit them to the highest standards.
Our membership of the Government TrustMark scheme means our approved installers are selected and monitored to make sure that they are trustworthy and reputable.
Our installation service starts with a pre-fit technical survey to ensure we really understand what your installation will entail. Then, if required we will remove your old kitchen before starting to fit your new one. Unlike many other companies, installation includes a complete ‘wet fit’, which means that we can also take care of any gas, electrics and plumbing requirements that arise from fitting your new kitchen. Our installers will also do their best to complete a project as quickly – but as carefully – as possible and will always tidy up on completion.
When you have your kitchen installed by us, you not only have an independent manufacturer cabinet guarantee, but also all workmanship is covered for 2 years.
If you choose our installation service, our designer will contact you within 14 days and even visit your home to check that you are completely satisfied. In the rare case of a problem occurring, your designer can resolve this as quickly as possible. All of this means that you have nothing to worry about. Our after sales represents the best in service care, purpose designed to boost trust and confidence for customers who choose us to install thier home. This concept means that we don't just take it for granted that you are happy with our work. Instead, our experts will visit your home at your request to make sure everything is to your satisfaction.
When this check is completed youll receive a full written report, along with lots of useful advice concerning the on-going care and maintenance of your new room/service. From alignment of cabinets to smooth action hinges, plumbing fittings and the condition of the sealant, we'll check every detail in depth. Although we're confident everything should be fine, this check ensures your home is still looking and performing as good as it did on the day it was installed.